⚖️ Legal Agreement

Terms & Conditions

The agreement governing your use of SDB Wallet services

Last updated: February 2026

Legal Entity

Legal name: SDB wallet L.L.C

Trading name: SDB Wallet

Legal form: Limited Liability Company (Free Zone)

Business License No.: 2652156.01 — Dubai, United Arab Emirates

Registered office: Meydan Grandstand, 6th Floor, Meydan Road, Nad Al Sheba, Dubai, United Arab Emirates

Legal contact: [email protected]

Operating Entity

SDB Wallet Powered by Axis X.

01

Introduction

Welcome to SDB Wallet. By using our digital financial services, you agree to comply with these Terms and Conditions. Please read them carefully before opening an account or using any of our services.

SDB Wallet is a brand operated by SDB wallet L.L.C, a company registered in Dubai, United Arab Emirates under Business License No. 2652156.01, providing financial services through licensed European partners where applicable. We maintain the highest standards of financial compliance.

02

Account Opening & Registration

To open an account with SDB, you must:

Be at least 18 years of age
Provide accurate and truthful personal information
Successfully complete identity verification (KYC)
Submit valid identity documents (passport, national ID)
Agree to these Terms and our Privacy Policy
SDB reserves the right to decline any account opening request without stating reasons, in accordance with internal compliance policies and anti-money laundering requirements.
03

Wallet Accounts

SDB offers several types of accounts:

🏦
Current Account

For day-to-day money management and transactions

🌍
Multi-Currency Account

Supports multiple currencies with competitive exchange rates

💰
Savings Account

With competitive interest rates

Inbound bank transfers are routed through SDB Wallet's shared regulated European IBAN; each wallet receives a unique funding reference that links the deposit to its owner, plus an internal 10-digit wallet reference.

04

Cards

SDB offers Mastercard cards in two types:

💳
Virtual Card

Issued instantly for online use

💳
Physical Card

Shipped to your registered address

Cards are subject to daily and monthly spending limits which can be adjusted through the app. You can temporarily freeze your card at any time for security reasons.

05

Transfers & Transactions

Internal transfers between SDB accounts are instant and free
🌐
External transfers are subject to fees and processing timelines
💱
Currency exchange is executed at live market rates with a competitive margin
🔒
All transactions are final once confirmed and cannot be reversed
06

Fees & Charges

ServiceFee
Internal transfers (SDB ↔ SDB)Free
Transfer to Syria2%
Virtual card issuance$1
Physical card issuance$15
Premium physical card$99
Currency exchange1.5% margin
SDB reserves the right to modify fees with at least 30 days' prior notice to customers.
07

Security & Responsibilities

🔑 Maintain confidentiality of login credentials
🚨 Notify us immediately of suspicious activity
🔒 TLS 256-bit encryption protects all data
📱 Two-factor authentication (2FA) recommended
🧊 Accounts may be frozen on suspicion of illicit activity
08

Anti-Money Laundering (AML)

SDB complies with anti-money laundering and counter-terrorism financing laws. We may require:

  • Enhanced identity verification for large transactions
  • Additional information on the source of funds
  • Reporting of suspicious transactions to relevant authorities
09

Termination

You may close your account at any time, provided all obligations are settled. SDB reserves the right to close any account that violates these Terms or is used for unlawful purposes.

10

Governing Law

These Terms are governed by the laws of the European Union. In case of any dispute, resolution will first be attempted through mediation, then arbitration before the competent European courts if necessary.

11

Contact Us

💬 In-app support: Available 24/7
📍 Meydan Grandstand, 6th Floor, Meydan Road, Nad Al Sheba, Dubai, U.A.E.

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